Support

IDM Firm is committed to supporting its clients especially since we provide many unique services.

Domain Manager

We provide a domain manager for all our web hosting accounts. This allows customers to control their domains, mail, subdomains, databases and more. Click here to log in.

Webmail

Customers take advantage to webmail. The webmail system allows companies to check and use email services related to the domain from anywhere with internet access.

Online Support

For questions concerning the domain manager or the webmail, there is documentation for full self support.
Learn More

Free Public FTP Access

Whether you host with us or not, our recurring clients enjoy free FTP access to our public folder that allows you to send us large files without using email. Clients are also welcome to use our online shared folder for easy ways to store files online for later use. Log in now! (You will have to call us for a username and password.)

Warning: This solution is convenient but not secure. Those concerned with security, should contact us about free private FTP Access.

Private FTP Access

If your company would like to send files to us using FTP, but need a little more security, we provide free private folders to recurring customers.

Free Local Support

All our local customers enjoy free web hosting and email technical support which includes onsite email setup and support through the entire duration a site is hosted with us. Why with an out-of-town company when you can get full support - locally.